Learn more about Important service updates from Element
Element Vehicle Management Services Group, LLC, doing business as Element Fleet Management and its affiliates (collectively, “Element Fleet Management,” “we,” “us,” or “our”) provides this Privacy Notice to describe how we collect, use, and share information about individuals who visit our website at www.elementfleet.com (“website”) and use our services, including information we collect offline to provide those services.
This Privacy Notice also applies to information about individuals that we collect or maintain through other websites, apps, or platforms, such as Xcelerate and Xcelerate Driver, that link to this Notice. If you are a California resident, please visit our CCPA Notice below to learn more about our information practices and rights that may be available to you.
If our information practices change, we will post these changes in this Privacy Notice. We encourage you to periodically review this Privacy Notice to learn of any updates.
Effective Date: January 27, 2025
Information Collection
Website Users
You may voluntarily provide information about yourself including your name, company name, mailing address, email address, phone number, vehicle information, and total fleet size. We may collect this information when you register on our website or request information or a service from us.
Clients and Drivers
We and our agents may also collect information in the course of providing vehicle management and leasing services to you. You or your company may provide information including your name, company name, mailing address, email address, phone number, employee ID, certain vehicle information such as Vehicle Identification Number, insurance information, driver’s license information, and billing or other financial information. We may collect this information when clients or drivers provide information through the Xcelerate or Xcelerate for Drivers portals or when clients execute agreements with us to provide various services. Depending on the services you have selected, we may also collect information directly from your vehicle, including location information, vehicle diagnostic information, and fuel or electric usage information. If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns.
Job Applicants
If you apply for a job, we will collect any information you provide in your application, including, but not limited to, educational background, employment history, and references.
All Users
We (and other entities) automatically collect information relating to your interactions with us and our website, including browser type, IP address, pages visited and other activities on the website, device type, time and date of visit, and other information we collect through the use of cookies and similar technology. See the “Digital Advertising & Analytics” section of this Privacy Notice to learn more about the use of this information and the choices available to you.
How We Use Personal Information
We may use the information we collect for any lawful purposes, including the following:
To provide vehicle management, leasing, and other services to you;
To respond to your inquiries and requests, including to respond to contact, customer service, or consultation requests;
To communicate with you, including to provide newsletters, updates, surveys, emails, marketing materials, and other content that may be of interest to you;
To maintain, operate, customize, and improve our website, products, and services, including for advertising or analytics purposes;
To comply with law enforcement and maintain the security of our website, services, rights, and property; or
With your consent, or as otherwise disclosed at the time of collection or use.
How We Share Personal Information
We may share the information we collect with other parties, including the following:
With third-party service providers who process information on our behalf, such as payment processors, data hosting services, email service providers, and other vendors to help perform the services you request;
With any affiliates or joint venture partners that we may have in the future;
With Advertising Partners as described in the “Digital Advertising & Analytics” section;
As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity; or
With your consent, or as otherwise disclosed at the time of collection or sharing.
We may share information that has been de-identified or aggregated without limitation.
Digital Advertising & Analytics
We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on our behalf and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the website and other sites or applications over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.
Element Fleet Management adheres to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles in connection with this interest-based advertising activity. You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt-out of this advertising on websites by companies participating in the DAA self-regulatory program. You can also exercise choices regarding interest-based advertising on your mobile device by downloading the appropriate version of the DAA’s AppChoices tool at https://youradchoices.com/appchoices.
If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choice. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.
We may also work with third parties that collect data about your use of the website and other sites or apps over time for non-advertising purposes. Element Fleet Management uses Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our website may not function as intended.
Third Party Links
Our website may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this Privacy Notice. You should review the privacy notices of other websites or apps that you use to learn about their data practices.
The website also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the website, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public.
Your interactions with third-party companies and your use of their features are governed by the privacy notices of the companies that provide those features. We encourage you to carefully read the privacy notices of any accounts you create and use.
Data Security
We maintain data security measures designed to help protect the information we collect from unauthorized access or interception.
Your Choices
You may request to review, change, or update your information by emailing us at ask.fleet@elementcorp.com
For choices with respect to third-party interest-based advertising activities, please see the “Digital Advertising & Analytics” section above.
Contact Us
If you have questions, comments, or concerns about this Privacy Notice, please contact us at ask.fleet@elementcorp.com. You can also reach us at:
940 Ridgebrook Road
Sparks, MD 21152|
800-665-9744